Who we are
Privacy Policy for Pediatrics On Demand explains how information submitted through our website may be collected, used, shared, and protected. Our website address is: https://pedsondemand.com.
Pediatrics On Demand is a pediatric clinic located in Oak Lawn, Illinois. This Privacy Policy applies to information submitted through our website, contact forms, appointment requests, online tools, cookies, analytics, and other website features.
Please review this Privacy Policy before submitting information through our website. If you have questions about this Privacy Policy, you may contact Pediatrics On Demand through our contact page.
What personal data we collect and why we collect it
We may collect personal information that visitors voluntarily submit through our website. This may include your name, phone number, email address, appointment request details, message details, and other information you choose to provide. If you submit information related to a child or patient, you should only do so if you are the parent, legal guardian, or authorized representative.
We may use this information to respond to questions, schedule or confirm appointments, provide requested information, improve website functionality, support clinic operations, protect website security, and comply with legal, administrative, or healthcare-related requirements.
This Privacy Policy applies to website information. Medical information related to patient care may also be protected under HIPAA and Pediatrics On Demand’s Notice of Privacy Practices, when applicable. You can learn more about health information privacy from the U.S. Department of Health and Human Services HIPAA information page.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data, including EXIF GPS data. Visitors to the website may be able to download and extract location data from images on the website.
Contact forms
If you submit a contact form, appointment request, question, or message through our website, we may collect the information you provide, including your name, phone number, email address, message details, and any other information entered into the form.
Information submitted through contact forms may be used to respond to your request, contact you about services, assist with scheduling, or route your message to the appropriate team member. Do not use website contact forms for medical emergencies.
If this is a medical emergency, call 911 or go to the nearest emergency room.
Cookies
Our website may use cookies to improve website functionality, remember visitor preferences, support security, and understand how visitors interact with the website. Cookies are small files stored on your device through your browser.
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies may last for one year.
If you visit our login page, we may set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we may also set up several cookies to save your login information and screen display choices. Login cookies may last for two days, and screen options cookies may last for a year. If you select “Remember Me,” your login may persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie may be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you edited. It may expire after one day.
You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.
Embedded content from other websites
Articles and pages on this site may include embedded content, such as videos, images, maps, forms, articles, or other content. Embedded content from other websites behaves in the same way as if the visitor has visited the other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Our website may use analytics tools to help us understand website traffic, visitor behavior, page performance, and how users interact with our content. Analytics tools may collect information such as IP address, browser type, device type, pages visited, time spent on the website, and general location information.
This information is used to improve website performance, user experience, marketing, and website security. Analytics information is generally used in an aggregated or non-identifying way.
Who we share your data with
We do not sell personal information submitted through our website. We may share information only when needed to operate the website, respond to your request, provide services, support clinic operations, comply with legal obligations, or protect the safety and security of our website and users.
Information may be shared with trusted service providers, including website hosting providers, IT vendors, security providers, scheduling or communication platforms, analytics providers, and other vendors that help us operate our website or clinic services.
When information relates to healthcare services, information may be used or shared as permitted by applicable healthcare privacy laws, HIPAA, and our Notice of Privacy Practices.
How long we retain your data
We retain information for as long as needed to respond to requests, provide services, maintain records, support business and clinic operations, comply with legal obligations, resolve disputes, and protect website security.
If you leave a comment, the comment and its metadata may be retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, if any, we may store the personal information they provide in their user profile. Users can see, edit, or delete certain personal information at any time, except they cannot change their username. Website administrators can also see and edit that information.
What rights you have over your data
Depending on applicable law, you may have the right to request access to certain personal information, request correction of inaccurate information, or request deletion of certain information. Some information may need to be retained for legal, administrative, business, security, or healthcare recordkeeping purposes.
If you have an account on this site, have left comments, or have submitted information through the website, you may contact us to request information about the personal data we may hold about you. This does not include any data we are required to keep for administrative, legal, security, or healthcare purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Website form submissions, analytics data, and security information may be processed through trusted third-party systems that help us operate and protect the website.
By using the website, you understand that information may be processed by service providers that support website hosting, security, communication, analytics, scheduling, or clinic operations.
Your contact information
If you have questions about this Privacy Policy, please contact Pediatrics On Demand.
Pediatrics On Demand
9930 Southwest Hwy
Oak Lawn, IL 60453
Phone: (708) 424-0900
Website: https://pedsondemand.com/
Additional information
This Privacy Policy may be updated from time to time. Updates may be posted on this page with the revised information. Continued use of the website after updates are posted means you accept the updated Privacy Policy.
How we protect your data
We use reasonable administrative, technical, and physical safeguards to help protect information submitted through our website. These safeguards may include access controls, website security tools, vendor management, and internal procedures designed to reduce unauthorized access or misuse.
No website, email system, form, or online transmission is completely secure. Please avoid submitting highly sensitive information through website forms unless specifically requested through a secure method.
What data breach procedures we have in place
If we become aware of a security incident involving personal information, we will review the incident and take appropriate steps based on the nature of the information involved, our legal obligations, and applicable privacy or healthcare requirements.
When required by law, Pediatrics On Demand will provide notifications to affected individuals, regulators, or other parties as appropriate.
What third parties we receive data from
We may receive information from third-party tools that help us operate the website, manage communications, analyze website traffic, prevent spam, protect website security, or support scheduling and clinic operations.
Third-party websites or services linked from our website have their own privacy practices. Pediatrics On Demand is not responsible for the privacy practices or content of third-party websites.
What automated decision making and/or profiling we do with user data
We do not use website visitor information for automated decision making that produces legal or similarly significant effects. Website analytics and security tools may automatically process technical information to help improve website performance, prevent spam, and protect against misuse.
Industry regulatory disclosure requirements
Because Pediatrics On Demand is a pediatric healthcare clinic, certain patient information may be protected by healthcare privacy laws, including HIPAA, when applicable. This website Privacy Policy explains how website information may be collected and used. Medical records and protected health information may also be governed by our Notice of Privacy Practices.
If you are submitting information about a child, you confirm that you are the child’s parent, legal guardian, or authorized representative. For urgent medical issues, do not rely on the website or email communication. Call 911 or seek emergency medical care immediately.
